Berwick Boarding Kennels LTD

All your dogs needs, under one woof!

berwickboardingkennels@gmail.com Kennels - 01554556551

Data and Privacy Policy
Berwick Boarding Kennels LTD

Effective Date: 16/03/2025

Berwick Boarding Kennels LTD ("we," "our," or "us") is committed to protecting the privacy and security of our customers and their pets. This Data and Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with applicable data protection laws.

1. Information We Collect

We collect and process the following types of personal data:

Personal Identification Data: Name, address, phone number, email address.
Pet Information: Pet name, breed, age, health information, dietary requirements, and behavioral notes.
Booking and Payment Information: Details related to your booking history, services used, and payment details (processed securely through third-party payment providers).
Communication Records: Emails, messages, and phone calls for customer support and service requests.
Website and Online Interaction Data: When you visit our website, we may collect information through cookies and analytics tools.

2. How We Use Your Information

We process your personal data for the following purposes:

To provide boarding and pet care services.
To manage bookings, payments, and invoicing.
To communicate with you regarding services, updates, and promotions.
To comply with legal and regulatory requirements.
To improve our services and website functionality.

3. Data Sharing and Third Parties

We do not sell or rent your personal data. However, we may share your information with:

Veterinarians: If medical attention is required for your pet.
Payment Processors: For secure handling of transactions.
Legal Authorities: If required by law or to enforce our policies.
Service Providers: For IT support, website management, and marketing purposes.

All third-party providers are required to protect your data and only use it for specified purposes.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. When data is no longer required, we securely delete or anonymize it.

5. Your Rights

Under data protection laws, you have the right to:

Access, update, or delete your personal data.
Withdraw consent for marketing communications.
Object to or restrict processing under certain circumstances.
Request data portability where applicable.

To exercise these rights, please contact us using the details provided below.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience. You can manage or disable cookies through your browser settings.

8. Contact Us

For questions regarding this Data and Privacy Policy or to exercise your rights, please contact us:

Berwick Boarding Kennels LTD
Techon Cottage, Berwick Road, Llanelli, SA14 9SW
berwickboardingkennels@gmail.com
07792550208

We reserve the right to update this policy. Any changes will be posted on our website with the updated effective date.

Last Updated: 16/03/2025